Contact
For all store inquiries, contact discreetlydraw-shop@support.fourthwall.com
If I don't answer within 42h, contact discreetlydraw@gmail.com or reach out on my instagram @discreetlydraw
Make sure you are clear and direct in the subject, for example: "Order #000 - Order Status" or "Making Order - Shipping Question"
Shipping
Where do you ship from?
- Portugal, Europe
- CTT, National Postal Service
- All orders are tracked
Do you ship worldwide?
- Yes! If you have any concerns about your shipping location, or if your country is not available as a shipping option, please email me before completing your order.
When are orders shipped?
- The orders are shipped twice a month, depending on conventions and product availability.
- During conventions and art markets, the orders will be shipped in batch, on select days.
How long will it take to receive my order?
- Portugal - 1 to 20 business days
- Europe - 5 to 30 business days
The shipping price is too high, what happened?
- The shipping price is calculated based on product weight.
- If you have any concerns about shipping price, please email me before completing your order.